Shipping policy
1. Processing Time How long it takes to prepare and dispatch an order after it's placed (e.g., 1–3 business days).
2. Shipping Methods & Delivery Times List the shipping options you offer (standard, express, etc.) and estimated delivery times for each. Since you're based in India, mention domestic delivery timelines (e.g., 5–7 business days within India).
3. Shipping Charges Clearly state your shipping rates — flat rate, free shipping above a certain order value, or weight-based pricing.
4. Order Tracking Let customers know if they'll receive a tracking number and how they can track their order.
5. Delivery Areas Mention which locations you ship to — within India, specific states, or internationally.
6. Delays & Exceptions Note that delivery times may vary due to holidays, weather, or courier delays, and that you're not responsible for delays caused by the courier.
7. Lost or Damaged Packages Explain what customers should do if their package is lost or arrives damaged (e.g., contact you within 3 days with photos).
8. International Orders (if applicable) If you ship internationally, mention that customers may be responsible for customs duties and import taxes upon delivery.